More than industry leaders. Thought leaders.

Credible is a perfect storm of professional credentials – a unique combination of technological management, operations, and finance expertise joining forces with specialists in project management and corporate administration of Fortune 500 leaders. To efficiently manage the end-to-end clinical, financial and operational aspects of your agency, all of this real-world experience is at YOUR disposal.

Paul Ricci

Chief Executive Officer

Paul Ricci comes to Qualifacts+Credible from Nuance Communications, where he transformed the company from a small imaging software publisher into a $2 billion leading provider of conversational speech and AI solutions, with 14,000 employees worldwide. During his tenure, the company successfully developed a pioneering healthcare technology business, became a leading global provider of customer self-service solutions, and built one of the world’s largest independent automotive software businesses, now Cerence (NASDAQ:CRNC).

Hope D. Winkowski

Vice President of Billing and Product Compliance

As Vice President of Billing and Product Compliance, Hope Winkowski has utilized her clinical, administrative, and medical billing backgrounds to successfully establish dedicated Billing, Quality Assurance, Product Development, and Data Analytics and Reporting Departments, streamlining billing implementation and support, improving quality testing and product design, as well as overseeing the successful billing of $4.5 billion annually through the Credible Billing module.

Thomas Beaudoin

Chief Transformation Officer

Prior to joining Qualifacts + Credible, Beaudoin most recently was Executive Vice President, Business Transformation, at Nuance Communications, Inc. In that role he led efforts to strengthen Nuance’s focus on aligning and leveraging technologies, market focus and solutions including the sale of the Imaging Division, the spin of the Auto Division to a publicly traded company, Cerence, and a number of other projects to improve efficiency, reduce the cost structure and strengthen margins. 

Christian J. van den Branden

Chief Technology Officer

As Chief Technology Officer, van den Branden leads Qualifacts + Credible technology organization as it delivers the leading behavioral EHR platform.  Prior to joining Qualifacts + Credible, van den Branden held multiple engineering and product leadership roles in startups and public companies. 

Dawn Howarth

Chief Human Resources Officer

Dawn Howarth serves as Qualifacts + Credible’s Chief Human Resources Officer (CHRO), bringing a proven track record of more than 25 years of Human Resources (HR) strategy and operations experience to our team. Her focus is on leading the company’s human capital strategy including employee engagement, recruitment, rewards and recognition programs, and organizational and people development.

Eric Arnson

Chief Product Officer

As Chief Product Officer, Arnson is responsible for Qualifacts + Credible’s overall product strategy and the delivery and launch of our product roadmap. Eric has over 20 years of experience leading highly effective product management teams that have consistently delivered differentiated solutions in complex and dynamic markets.  

Thomas F. Brown IV

Chief Customer Success Officer

Thomas (T.) leads Qualifacts + Credible’s customer-facing teams as they drive processes to maximize the CareLogic and Credible EHR platforms’ effectiveness and customer satisfaction.

Shannon Beaudin Klein

Chief Marketing Officer

Shannon Beaudin Klein brings more than 25 years of leadership, marketing, and communications experience in mission-driven health care, government, and trade associations. As the chief marketing officer, she leads all marketing and communications for Qualifacts + Credible. 

Jeff Silverman

Chief Sales and Marketing Officer

In his role as Chief Sales Officer at Qualifacts + Credible, Jeff Silverman leads all aspects of go-to-market efforts for the Credible and CareLogic EHR platform. He brings over 28 years of healthcare experience, including expertise in helping providers use technology to improve care and optimize business outcomes. 

Jeremy Landa

Chief Financial Officer

As the Chief Financial Officer at Qualifacts + Credible, Jeremy is responsible for taking on a leadership role in financial decision-making and provides strategic financial guidance to senior management.